✦ Get in Touch
Let's Plan Your Next Adventure
Have a question? Ready to book? Just curious about Africa? We're here — and we respond fast. WhatsApp, email, phone, or drop by our Kigali office.
WhatsApp
Fastest way to reach us
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Email
Reply within 2 hours
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Call Us
Mon–Sat, 8am–6pm
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Visit Office
Kigali · Nairobi · Arusha
See Locations →
Send a Message
Let's Start a Conversation
Tell us what you're dreaming of. We'll reply with ideas, pricing, and next steps — no obligation.
Contact Form
Fill out the form and our team will get back to you within 2 hours during business hours.
Our Offices
Visit Us in Africa
Three offices across East Africa — always close to where the adventure begins.
🏢
Head Office
Kigali, Rwanda
🌍
East Africa Office
Nairobi, Kenya
🦁
Safari Operations
Arusha, Tanzania
📍
Serengeti Road, Arusha, Tanzania
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Daily: 7:00 – 19:00
📍 Find Our Head Office
KG 11 Ave, Kigali, Rwanda
Common Questions
Before You Contact Us
Quick answers to the questions we hear most often.
How quickly do you respond?+
We typically respond within 2 hours during business hours (Mon–Sat, 8am–6pm CAT). WhatsApp messages are usually answered within minutes.
Do you offer free consultations?+
Yes — every inquiry gets a free consultation. We help you design an itinerary with no obligation to book.
Can I visit your office?+
Absolutely! Our Kigali office is open Mon–Sat. We recommend scheduling an appointment so we can give you our full attention.
Do you work with travel agents?+
Yes — we work with travel agents, tour operators, and corporate clients worldwide. Contact us for B2B rates.
What payment methods do you accept?+
Bank transfer (USD, EUR, RWF), Visa, Mastercard, American Express, PayPal, and Mobile Money (MTN, Airtel).
Can you handle last-minute bookings?+
Often yes, depending on availability. Gorilla permits and premium lodges require advance booking, so contact us ASAP.